Quick answers to common Karaokeware product, licensing, installation,
and support questions.
No. CompuHost V3 is professional karaoke hosting software and does not include a karaoke music library. The software is designed to organize, manage, and play end user supplied, commercially authorized karaoke content, supporting most popular industry standard karaoke formats.
You may use your existing karaoke library, rip your own CD+G discs, purchase karaoke tracks from authorized providers, or subscribe to optional karaoke music services available through MyKJMedia at www.mykmedia.com.
Yes absolutely!
All of our software products are currently offered as "downloadable" products only and you may simply download and install the "Evaluation" versions of each applicable product onto the computer you intend to utilize and give them a good test drive (evaluation) prior to purchasing.
When ready to make your purchase, simply return to our Website and complete the fast and fully secure online purchase process.
Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions.
CompuHost V3 is backed by our 30 Day Money Back Guarantee. We want every customer to be completely satisfied with their purchase and are committed to helping you get the most from your software. If you experience any issues or find that CompuHost V3 is not the right fit for your needs, our team will be happy to assist.
Should you decide to request a refund within the first 30 days, the software license must first be deactivated and returned. Simply contact us at sales@karaokeware.com, and we'll guide you through the process and answer any questions you may have.
While in the Evaluation Mode of any of our Software applications any changes will remain intact and automatically be integrated into the "Fully Activated" version of the Software," as long as you are Activating the application on the same computer system as the changes were originally made.
Each CompuHost V3 license includes two activations. This allows you to install and activate the software on a primary computer and a backup computer for emergency or contingency use.
The second activation is provided solely as a backup and may not be used concurrently with the primary installation. In other words, while both systems may be activated, only one installation may be used at any given time. Simultaneous operation of multiple activated installations under a single license is strictly prohibited.
If you replace or upgrade your hardware, you should deactivate your existing installation before activating CompuHost V3 on a new computer.
Software Revisions/Upgrade Policy:
Minor Program Revisions will be provided for free download to registered users of the applicable MAJOR version. *
MAJOR version upgrades will be provided free of charge to all registered users that purchased the previous MAJOR version within 60 days prior to the release of the latest MAJOR version. Significant discounts are available to all other registered users of previous MAJOR versions toward upgrading to the latest MAJOR version.
Other updates will be available at special pricing directly from Karaokeware
*Trial software includes email and on-line support for the duration of the trial period
Support for free software is limited to self-service support resources(FAQ, Knowledgebase) only. There is no email support available for free software.
NOTE: This information may also be found on the Support Page of our Website from the Software Revisions tab "under the topic" Software Revisions/Upgrade Policy:
CompuHost is compatible with most commonly used karaoke media formats, including MP3+G, ZIP, CD+G, and video karaoke files, allowing seamless integration with existing karaoke collections.
Before replacing, reformatting, or making significant hardware changes to your computer, you should deactivate your CompuHost license. This releases the activation from the current system and allows it to be activated on another computer when needed.
CompuHost V3 includes our exclusive GEN-II License Management Tool, making license deactivation fast, simple, and convenient. In most cases, you can deactivate your license in just a few clicks, helping ensure a smooth transition to your new or upgraded system.
Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions to Activate your new Software.
Important!!!
E-mail systems today are using more and more filtering schemes to try to keep spam out of their users' inboxes. Sometimes they accidentally filter the e-mail that you want to receive. In many cases you are NOT notified, and neither are we, that e-mails from Karaokeware didn't get through.
Therefore, if you have not received your instructions in your Email Inbox within a few minutes, Check your SPAM folder.
An internet connection is required for activation and certain online features. Once activated, CompuHost can operate without a continuous internet connection.
All of our software products are currently offered as downloadable products only. The purchasing process involves simply downloading and installing the EVALUATION versions of each applicable product onto the computer you intend to utilize, giving them a good test drive (evaluation), and when ready to purchase, simply return to our website and complete the fast and fully secure online purchase process.
Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions to Activate your new Software.
Your Purchase Receipt and Activation Instructions are sent immediately following the successful completion of your online purchase transaction!
IMPORTANT!!!
E-mail systems today are using more and more filtering schemes to try to keep spam out of their users' inboxes. Sometimes they accidentally filter the e-mail that you want to receive. In many cases you are NOT notified, and neither are we, that e-mails from Karaokeware didn't get through.
Therefore, if you have NOT received your Purchase Receipt or Activation Instructions within your Email Inbox within a few minutes, Check your SPAM folder.
For further assistance we invite you to contact our Sales Department at sales@karaokeware.com and we'll be more than happy to assist you.
Simply visit the Support Page of our website and select "Software Downloads" .
You may contact us via postal mail at:
Karaokeware Inc.
5965 Stirling Rd.
Suite 119
Davie, FL 33314-7225
